Shipping Policy

Shipping Policy

The following terms and conditions apply to all orders placed on our website. By ordering from this store, you accept the policies here.

1. ORDER PROCESSING

Under normal conditions, our typical processing times for most products are as follows:

Due to the large volume of orders and order arrangements, hand processing time will take 1-3 working days to process.

2. SHIPPING METHODS, SHIPPING TIME AND SHIPPING FEES

Based on the actual weight of your order, the shipping fee will be automatically calculated and displayed to you. The shipping methods available for your order, with specific shipping times and rates, will be displayed at checkout.

Here’s a look at shipping prices for items and estimated shipping times:
WE:

An estimated delivery time for your order will show on the order confirmation.

Final delivery is often handled by the local postal. Actual shipping time may vary depending on its service.

3. DELIVERY TERMS

We work with many carriers to ship the order, which depends on the shipment address.

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid), and we do not charge VAT (Value Added Taxes). All taxes, duties, and customs fees are the recipient’s responsibility. The package may be subject to local customs or VAT taxes, which depend on the shipping destination. For further information, please refer to your country’s customs policies.

4. CHANGE OF DELIVERY ADDRESS

We cannot change the shipping address once the order has been in production. If you need to update it, please reach us within 06 hours of placing your order via the email address at the bottom of this page or fill in this Contact Form.

5. CANCELLATION

If you cancel your order within 06 hours of placing it, you will be held responsible for the payment fee (if incurred), which is non-refundable. Please refer to our Refund Policy for more details.

# . We don’t shipped worldwide

Important Information

We are unable to ship to Military addresses. If you provide a military address while checking out, we will email you to obtain a new shipping address. Your order will be postponed until a new address can be received.

If you have any other questions please feel free to reach out to us at info@sumlab.net or chat live with us! We’d love to hear from you!